Privacy Policy
How we handle data in our Shopify app
Last updated2026-01-28
Information we collect
  • Product data from your Shopify catalog (title, description, images)
  • Customer chat messages and conversation history
  • Usage and subscription data
  • Basic account information provided by Shopify (such as store name and domain)
How we use information
  • Operate the AI chat bot and generate responses
  • Operate subscriptions and usage tracking
  • Provide support and maintain security
AI processing
Product data and chat messages are sent to third-party AI providers solely to generate chat responses. We do not sell personal data.
Data deletion
You may request deletion by contacting support@upcode.cc. Data is deleted after app uninstall except where retention is legally required.
Contact
UPCODE SRL
Email: support@upcode.cc